Personal Data and Cookies Charter

Welcome to the website www.gasmobility.totalenergies.com.

The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.

TOTALENERGIES GAS MOBILITY B.V. is the « data controller » with responsibility for personal data processing on the website www.gasmobility.totalenergies.com. These processing operations are carried out in accordance with the applicable law.

1. Purpose of processing, legal basis, the period of storage and types of data collected

When visiting the website, you may need to provide us with personal data such as first name, last name, company, professional phone number, professional email address, country residence etc. in order to use the services available and to allow us to handle your information requests.

You gave us your consent to process your data. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following email address: [email protected] or by mail to:

TOTALENERGIES GAS MOBILITY B.V.
Marketing Department
P.O. Box 1388
3430 BJ
Nieuwegein
The Netherlands

In our online forms, the mandatory fields are marked with an asterisk. If you do not provide answers to the mandatory questions, we will not be able to provide you with the service(s) requested.

Your personal data will not be processed subsequently in a way that is incompatible with the purposes described above or below the collection forms.

2. Recipients of the data

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies Company subsidiaries and one or more partners, independent distributors or subcontractors : Installation and Maintenance subcontractor network.

If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the website. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below.

3. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

4. Cookies management

A cookie is a file which enables the website www.gasmobility.totalenergies.com to save information relating to your computer’s browsing of the website to make your visits to the website smoother.

Cookies are text files that are stored on your computer’s browser. They allow access to various information about you. Some of them belong to the publisher of the website (First party) and some to third parties. The table below details each cookie on the website www.gasmobility.totalenergies.com.

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on www.gasmobility.totalenergies.com.

Cookies issued by TOTALENERGIES GAS MOBILITY

Type of cookie	Name of cookie	Purpose of the cookie	Provider	Length
Technical and functional cookies	Drupal.tableDrag.showWeight	Drupal’s cookie configuration	Drupal	1 year
Technical and functional cookies	authorized_config	Allows you to find out which services have been refused or accepted by the user. The name of this cookie is configurable in BO and may have a different name on some sites.	RGPD	1 year
Technical and functional cookies	__hs_opt_out	Cookie in case the hubspot service is not accepted	hubspot	Expired on january 1th 2100
Technical and functional cookies	utag_main, utag_main_, tealium_segment, utag_env_	These cookies can be added to the acceptance of the tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system.	Tealium	13 months
Technical and functional cookies	_fbp	These cookies can be added to the acceptance of the 'facebook' service. Present on the 4Biz code but no visibility on the value or life span	Facebook	undetermined
Technical and functional cookies	CONSENTMGR	Cookie added to cookie banner acceptance	Drupal	1 year
Technical and functional cookies	webform-*	Cookie added to form submission	Drupal	1 year
Technical and functional cookies	Welcome_popup_display	Cookie created at the closing of the welcome popup	Drupal/TWF Business Splash Screen module	Deleted at the end of navigation
Technical and functional cookies	preferred-language	Cookie for recording the language chosen by the user.	Drupal	1 year

Cookies issued by TOTALENERGIES GAS MOBILITY

Type of cookie	Name of cookie	Purpose of the cookie	Provider	Length
Statistical cookies	xtant	Cookie set by AT Internet (Analytics) containing a technical value linked to the management of identified visitors. Used by AT Internet	AT Internet	6 months
Statistical cookies	xtat	Cookie placed by AT Internet (Analytics) containing a textual identifier of the visitor. Used by AT Internet	AT Internet	6 months
Statistical cookies	xtvrn	Cookie set by AT Internet (Analytics) listing the numsites (unique identifier of the site) encountered by the visitor. Used by AT Internet	AT Internet	6 months
Statistical cookies	atuserid	Cookie set by AT Internet (Analytics) to identify visitors to first-party cookie sites (nb. Cookie that does not use a different domain name from the site). Used by AT Internet	AT Internet	1 year 1 day
Statistical cookies	atidvisitor	Cookie set by AT Internet (Analytics) to record the numsites (unique identifiers of a site) seen by the visitor and storage of the visitor's identifiers. Used by AT Internet	AT Internet	6 months

5. How do you delete cookies, receive notification of their storage or change your browser settings?

How do you delete cookies already stored on your computer?

On your workstation;
On the C:\ drive select the Windows folder;
Open the “temporary internet Files” folder;
Select all the files (CTRL A);
Choose the “delete” option;

How do you change browser settings to reject or be informed of the storage of cookies?

In the Internet Explorer 5 (Microsoft) browser: Select “Tools”, and then “Internet Options”. Click on the “Security” tab, then “Custom level” and scroll down to the “cookies” section. Next to “Allow cookies that are stored on your computer” select “Ask” to be notified or “Disable” to decline all cookies;
In the Internet Explorer 6, 7 or 8 (Microsoft) browser: Select “Tools”, “Internet Options”, “Privacy”, then the level you wish to apply;
In the Firefox browser: Click on “Tools” and select “Options”. In the “Privacy and security” tab, untick the box “Accept cookies from websites”;
In the Chrome (Google) browser: Click “Customize and control Google Chrome” and select “Settings”. Under “Privacy and security”, click on “Content settings” and enable “Block third-party cookies".

6. Your rights / Contact

In accordance with current regulations, you have the right to access, correct, delete your data, the right to data portability, to object to processing and to withdraw your consent.

To exercise your rights and question us about your personal data processing, you can contact the data controller at [email protected] or by mail to:

TOTALENERGIES GAS MOBILITY B.V.
Marketing Department
P.O. Box 1388
3430 BJ
Nieuwegein
The Netherlands

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.